Website Privacy Policy

AGS-Gifts.com is operated by Neil Brockhouse, trading as AGS — Absolute Gold Solutions.

This Privacy Policy explains how personal information is handled when you visit and use the AGS-Gifts.com website.

1. Information collected during ordinary browsing

AGS-Gifts.com is primarily an informational website presenting AGS products, services, applications and creative work.

Visitors are not required to create an account, register, sign in, subscribe to a mailing list, or provide personal information merely to browse the website.

AGS-Gifts.com does not intentionally create personal profiles of ordinary website visitors and does not sell or rent visitor information.

2. Contact enquiries

Visitors may choose to contact AGS — Absolute Gold Solutions through the website Contact page or by email.

The Contact page prepares an email in the visitor’s own email application. The website itself does not store the form fields or transmit them to a website database.

When an enquiry is voluntarily sent, the information received may include:

• the sender’s name;
• email address;
• subject;
• message content;
• any other information the sender chooses to include.

This information is used only where reasonably necessary to respond to the enquiry, provide support, discuss a product or service, investigate a technical issue, or maintain appropriate business correspondence.

3. Information not requested

Please do not send unnecessary sensitive personal information.

AGS-Gifts.com does not ask visitors to provide account passwords, financial account credentials, medical information, government identification, or payment-card details through the website Contact page.

4. Cookies and similar technologies

AGS-Gifts.com does not intentionally use advertising cookies, behavioural-profiling cookies, or third-party analytics for marketing purposes.

The website host, security provider, content-delivery service, or other essential infrastructure may process limited technical information or use strictly necessary technologies required to deliver, protect and maintain the website.

If non-essential cookies or analytics are introduced in the future, this policy and any required consent controls will be updated.

5. Website hosting and technical information

The website hosting provider and related infrastructure may automatically process limited technical information needed to deliver and secure the website, such as:

• IP address;
• browser and device information;
• date and time of access;
• requested pages;
• security, diagnostic and server logs.

This processing is generally carried out for website delivery, security, fraud prevention, troubleshooting, performance and service reliability.

AGS — Absolute Gold Solutions does not use this technical information to create advertising profiles about visitors.

6. External websites and services

AGS-Gifts.com may contain links to external websites and services, including online marketplaces, application stores, payment providers, social platforms or other third-party pages.

Those services operate independently and may collect information under their own privacy policies and terms.

AGS — Absolute Gold Solutions is not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy information provided by each external service they use.

7. Sharing of information

AGS — Absolute Gold Solutions does not sell or rent personal information.

Information voluntarily supplied through direct correspondence may be shared only where reasonably necessary with:

• email, website-hosting or technical service providers;
• professional advisers;
• law-enforcement, regulatory or public authorities where legally required;
• other parties where necessary to protect legal rights, prevent fraud or respond to a security threat.

8. Data retention

Email correspondence is retained only for as long as reasonably necessary to answer an enquiry, provide support, maintain appropriate business records, resolve disputes or comply with legal obligations.

Information that is no longer required will be deleted or securely disposed of where reasonably practicable.

9. Data security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no method of electronic communication or storage can be guaranteed to be completely secure.

10. Your rights

Depending on the circumstances and applicable UK data-protection law, you may have rights concerning personal information held about you, including rights to request:

• access;
• correction;
• deletion;
• restriction of processing;
• objection to processing;
• data portability, where applicable.

You may also have the right to complain to the UK Information Commissioner’s Office.

11. Children’s information

AGS-Gifts.com is not designed to collect personal information from children.

Children should not send personal information without the involvement of a parent or guardian. A parent or guardian who believes that a child has supplied personal information may contact AGS — Absolute Gold Solutions and request its deletion.

12. Changes to this policy

This Privacy Policy may be updated if the website, services, legal requirements or data-handling practices change.

The latest version will remain available on this webpage and will display its current effective date.

13. Contact